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Kone, a global leader in the elevator and escalator industry, has presented its logistics supplier Imperial Logistics International with the golden “Supplier Excellence Certificate” for the second time in succession. Team leader Andreas Böhm (second from left in the photo) and his colleagues at the multi-user logistics centre operated by Imperial Logistics International in Herten delivered absolutely top performance last year. This provided convincing evidence for the Kone supplier quality management.

The Supplier Excellence certification is based on a comprehensive evaluation of supplier’s quality, risk and environmental management systems as well as operational performance, robustness of the service processes and the satisfaction of the Kone teams towards the collaboration with the supplier. These are verified by a Kone supplier quality management team through annual on site audits and internal surveys run twice per year.

“Supply quality and punctuality are the top priority for our customers. The recipients of spare parts need to be serviced quickly and without any problems, otherwise technical breakdowns may occur,” says Mika Turunen (on the right in the photo), Logistics Manager at Global Spare Supply at Kone. Imperial Logistics International handles several principal logistics tasks as part of the global spare parts logistics for Kone at the multi-user logistics centre in Herten, which measures 43,000 square metres; they include the complete stock management, order picking, packaging and processing shipments. Then there are the value-added services like minor installation work, assembling components and kit building and even preparing material photos for the online catalogue.

Shown in the picture are: flowers and a certificate for team leader Andreas Böhm (second from left): Mari Lempinen (Logistics Specialist Kone), Michael Korpak (site manager in Herten), Robert Jenks (Supply Chain Operations Director, Kone) and Mika Turunen (Logistics Manager, Kone/from left).