Konecranes has launched Lifetime Advantage, a long-term commitment to improving the safety, productivity and endurance of lift trucks around the globe. Ongoing support across each truck’s lifecycle benefits customers with consulting, training, spare parts, upgrades and much more – everything needed to keep lift trucks running efficiently in the unique conditions of each customer’s world.
With Lifetime Advantage, Konecranes aims to show its dedication to outstanding quality, uptime and productivity, so that each customer can advance its own business in the ways that matter most. It means continuous support, from the initial offer throughout the entire lifecycle of one lift truck or a whole fleet, with the aim of achieving a higher level of performance.
Konecranes believes that maximizing uptime is the result of decisions already made at the offering stage. This means making smart choices when it comes to such options as energy-efficient Ecolifting, safety enhancement and Smart Connected Lift Trucks digital services. What is decided together with customers will shape their experience in terms of equipment performance. Additionally, the pace of digitalization promises to revolutionize maintenance practices and create exciting new advances for operational efficiency.
Meanwhile, after delivery Lifetime Advantage continues through upgrades and retrofits, Konecranes’ genuine spare parts, business services, digital solutions and education, all making upkeep of the trucks easier and supporting a longer lifetime and more efficient maintenance.
As part of this commitment, Konecranes is now launching the first of several upgrade packages, containing themed solutions that can be retrofitted to customers’ existing Konecranes lift trucks. These packages are not meant to service the trucks but improve them with updated technology.
“From the start, it was obvious to us what should be the first upgrade package: safety,” says Johan Kårhammer, Global Spare Parts Operations Manager at Konecranes Lift Trucks. “We’ve always cared deeply about improving safety in the workplace, and we believe that these additional features will be of great use to customers who want to address safety risks in their operations but are not sure where to start. In the near future, we’ll be releasing more types of upgrade packages and solutions to advance existing trucks and fleets.”
Six safety upgrades have so far been developed to address common operational risks, such as blind spots, yard staff working in the same space as moving trucks, engine overheating, impaired drivers and more. A reverse camera, reverse warning alarm, fire suppression system and ignition alcolock are just some of the solutions that address these problems. Each one is a simple addition to existing trucks, greatly improving everyday work safety to make sure that everyone returns home safely at the end of every shift.
The Konecranes global distributor network will play a key role in implementing the Lifetime Advantage commitment.
“Located in over 100 countries around the world, our distributors are local faces who can be there to help customers address their daily challenges, improve current operations and provide support whenever and wherever something unexpected happens,” says Patrik Lundbäck, Director and Head of Sales and Distribution at Konecranes Lift Trucks.
“They play a big part in the Konecranes Lifetime Advantage. This commitment is full of initiatives in very different service areas, but they all have one unique aim: to support customers to maximize their uptime and extend the lifecycle of their lift trucks as much as possible,” Lundbäck said.