Who we are
This policy explains how Logistics Business Publishing Limited uses personal information for our websites, publications, subscriptions, enquiries, Logistics Business Media app and Logistics Business Person Awards.
We are the controller of the processing described here. Our address is Unit D, Spitfire Close, Ermine Business Park, Huntingdon, PE29 6XY, United Kingdom. Contact in**@***************ss.com about privacy, corrections, removal requests or complaints.
We handle personal information under applicable data-protection law, including the UK GDPR and Data Protection Act 2018, as amended. The information we use depends on the service you choose; using the website is not blanket consent to all processing.
Website, publications and communications
When you subscribe, register for content, contact us or use our services, we may collect your name, contact details, company, job title, postal address, interests and the information you provide in correspondence or registration forms. Information may come directly from you online, by telephone, in writing or in person.
We use this information to deliver requested publications and services, manage subscriptions, answer enquiries, send service updates and understand how to improve our content. Required fields are identified when information is requested; without them we may be unable to provide that service.
For a service you purchase personally, necessary administration is based on performing our contract or taking steps at your request before entering a contract. For business contacts, enquiries and ordinary service administration, we rely on our legitimate interests in running our publishing business and responding to readers and customers, balanced against their rights. We rely on legal obligations where records must be kept by law.
Promotional messages and newsletters are separately managed. We use consent where required, or legitimate interests where the law permits, with an opportunity to object or unsubscribe. We may send relevant information about Logistics Business and third-party products or services according to your preferences. You can use the unsubscribe link or contact us to stop marketing. Essential service messages may still be needed for an active service.
Some webinars, panel sessions or campaigns involve a named sponsor. Any disclosure of registration or contact information to that sponsor must be explained at registration or the relevant point of collection, including applicable choices. Simply visiting this website does not authorise unrestricted sponsor sharing. This service-specific sharing does not apply to private awards entrant or nominee information.
Logistics Business Media app
Account and sign-in
If you sign in, we use your email address and profile details you choose to supply, such as your name, company and job title. The app uses passwordless email sign-in rather than a separate app password.
Saved content and preferences
Signed-in features may store and sync saved items, interests, podcast preferences and listening progress, panel-session viewing progress and notification preferences across supported devices. We use this information to provide the features you request.
Offline content
Deliberately downloaded content and temporary cache files may be stored on your device. App controls let you remove downloads or clear temporary cache. Clearing temporary cache does not remove content you deliberately downloaded.
Notifications
If you enable notifications, technical push-subscription information is used to deliver the categories of alerts you select. You can change app preferences or disable notifications through your device settings. Permission for app notifications does not automatically subscribe you to newsletters.
Usage and diagnostics
Limited usage and technical events may include app launches, content opens, saves, podcast starts or completions, searches, notification opens, offline use and app-section usage. These help operate, measure and improve the app and diagnose faults. Device storage or tracking that requires consent must be subject to that consent; necessary service and security processing is distinguished from optional measurement.
Newsletter records and external services
Where your app profile is connected with an existing Logistics Business contact record, relevant profile fields may be synchronised with our contact-management service, Brevo. Newsletter subscriptions, unsubscribe status and marketing preferences remain separately managed. Deleting the app account does not by itself unsubscribe you from newsletters.
Podcast hosting, video platforms, maps and social networks may process information when you play or open their content. Their own privacy notices explain that processing.
Your app data and retention
The app provides controls to request a copy of app-account data and delete the app account. Account deletion is intended to remove the app profile and synced saves, interests and progress, while leaving separately managed newsletter subscriptions unchanged. Information needed for the app is retained while the account or feature requires it, subject to deletion requests, security needs and legal obligations. Copies in backups may remain until replaced through the backup cycle; information retained for a legal reason is restricted to that purpose.
We use the contract basis where processing is necessary to provide requested account services under an agreement with you, and legitimate interests for proportionate support, security and service improvement. We rely on consent for optional uses where required. Enabling one feature does not authorise unrelated marketing.
Logistics Business Person Awards
Who is responsible and how to contact us
Logistics Business Publishing Limited, Unit D, Spitfire Close, Ermine Business Park, Huntingdon, PE29 6XY, United Kingdom, is responsible for this processing. Email in**@***************ss.com for privacy questions, corrections, removal requests or complaints. Cancellation and refund requests should preferably go to ki*@***************ss.com; other legally valid notices remain effective.
What we collect and where it comes from
From the purchaser/nominator we collect contact and billing details, billing country, personal or business purchaser status, declarations of adult age and authority, payment/invoice references and status, order amounts, and the version of the entry terms and permissions accepted, with dates. For nominees we collect name, role, LinkedIn link, photograph, achievement statement, category, age in whole years at submission, nominee email, eligibility/publication and judging decisions. The nominee may supply this directly or another person may supply it with their authorisation. Nominators must give nominees this notice and the entry terms before entering. We retain relevant correspondence, administrative actions, notification attempts and resolution/refund references.
Stripe processes billing and payment information to provide Checkout and invoices. We receive payment/invoice identifiers, verification results, amounts and status; our awards plugin does not collect or store card numbers. Mandatory form fields are needed to process an entry; without eligibility, permission, billing or required contact information we cannot complete it. Please do not include confidential or unnecessary sensitive information in statements or photographs.
Why we use it and our lawful bases
For an individual purchasing the service, necessary order processing, acceptance, service communications and cancellation handling are used to take steps at their request and perform the contract. We rely on legal obligations for required accounting and regulatory records. For business contacts and third-party nominees, our legitimate interests are administering a fair professional awards programme, communicating about entries, recognising professional achievements, maintaining a proportionate public awards archive, preventing abuse and resolving disputes, balanced against individuals’ interests and rights. These interests do not remove your right to object. Where a particular optional use requires consent, we obtain it separately and explain how to withdraw it.
Nominee authorisation to enter and permission from a copyright holder to use an image or statement are separate from data-protection lawful bases. We record those permissions, but do not treat ticking the entry terms as blanket consent to every possible use of personal data. There is no automatic marketing subscription. Unrelated campaigns require separate permission.
Public profiles, notifications and sharing
Accepted, eligible nominations display the nominee’s name, role, category, photograph, statement and LinkedIn link publicly. Those details may be used for this edition’s awards social media, magazine and event materials and its ongoing archive; winners may be referenced in the following year’s awards promotion. Billing details, nominee email and age are not public profile fields. A public profile can be read, copied or shared by others, and printed material or third-party copies cannot always be recalled.
When a nomination first goes live, we may send the nominee an entry notification to the address supplied by the nominator, with their profile, voting timing, a sharing graphic and optional social sharing links. The address is not inferred from the purchaser’s email. We record the recipient, time, template reference and whether the site mail system accepted the message or reported failure; that is not proof of inbox delivery. The graphic is generated on our own site from public category/edition information. Share links do not post automatically or automatically attach an image. Choosing a social platform passes the public profile link to that platform, whose own privacy rules apply. These are service communications, not sponsor marketing.
Who receives information
Authorised awards staff and judges receive information necessary for their roles. Service providers such as Stripe, website hosting and email providers process information needed to operate the service; professional advisers and authorities may receive it where necessary for legal obligations or disputes. We do not share private entrant or nominee contact details with sponsors. Sponsors and others can see public profiles. Webinar or subscription-specific sponsor-sharing wording elsewhere does not apply to awards entries.
Some providers or social platforms may process information outside the UK. Where transfer restrictions apply to our processing, appropriate legal safeguards must be used, such as an applicable adequacy arrangement or approved contractual safeguards. Contact us for information about the relevant providers, destinations and safeguards. Public website publication is also accessible internationally.
Voting, cookies and technical information
Voting does not ask for a name or email, but it is not free of technical personal data. The essential lbpa_voter cookie contains a random identifier and signature and can last up to one year. It supports saving/updating a ballot and protecting submissions. The database stores a derived identifier, category preferences, update times and optional completion time. Clearing the cookie or changing device can create another identifier; it must not be used to multiply votes.
The plugin uses a keyed, time-bucketed hash derived from an IP address to limit abusive requests; it does not store the raw IP in its rate-limit table. These short-lived buckets expire, with expired buckets removed on subsequent rate-limited requests. Hosting/security logs may separately contain IP addresses and request information under the hosting configuration. Admin voting previews use tab session storage for demo choices and do not create public votes. We use technical data for security and fair administration, not automatic marketing profiling. Award merits are decided by judges, not solely by an automated decision with legal or similarly significant effects.
Retention and your rights
We review public profiles annually, retaining them while they serve a useful awards archive purpose and removing them afterwards. Private entry and administration records are normally retained for six years after the edition concludes; payment records for six years from the relevant transaction/accounting record date. Voting records are normally retained for 12 months after the edition concludes. Longer retention is limited to unresolved issues or legal requirements. Staff administer reviews and disposal, including related photographs, accepted terms, notification logs and backups, subject to documented legal holds; we do not promise automatic deletion on a fixed day.
Depending on the circumstances, you may request access, correction, erasure, restriction or portability of your data and object to processing based on legitimate interests. If processing relies on consent, you may withdraw that consent without affecting prior lawful processing. These rights have lawful limits, including necessary accounting records and legal claims. A request to remove a whole profile also withdraws the nomination; cancellation/refund rights are set out in the Entry Terms. We consider reasonable correction requests individually. Contact in**@***************ss.com; applicable statutory response deadlines apply. You may complain to the UK Information Commissioner at ico.org.uk or another competent supervisory authority where applicable.
Service providers and international access
Information is available to authorised staff and providers as needed to operate the relevant service, such as website hosting, email and contact management, payment processing, delivery, media hosting and technical support. The website identifies Krystal as its hosting provider; Brevo supports contact management, and Stripe processes awards payments and invoices. Professional advisers and authorities may receive information where needed for legal obligations or disputes.
Some providers or external services may process information outside the United Kingdom. Where restrictions on international transfers apply, the transfer needs an applicable adequacy arrangement or other lawful safeguard, such as approved contractual protections. Contact us for information about the providers, destinations and safeguards applicable to your data. Public content can be accessed internationally.
Links and embedded services may lead to websites operated independently of us. Their privacy notices explain their processing. The awards section below describes the particular limits on sponsor access to awards data.
General retention and your rights
We retain subscription and contact records while needed to deliver requested services, manage preferences and deal with related enquiries or disputes. We review continuing need by reference to the service, contact history, legal obligations and the purpose of the record. Limited suppression information may be retained to respect an unsubscribe or objection. App and awards retention are described in their respective sections.
You may, depending on the circumstances, request access, correction, erasure, restriction or portability of your personal information. Where we rely on consent, you can withdraw it without affecting earlier lawful processing.
You can object at any time to direct marketing. You can also object to processing based on legitimate interests, taking account of your particular circumstances.
Rights have lawful limits, including where records are required for accounting or legal claims. Contact in**@***************ss.com; applicable statutory response deadlines apply. You may complain to the Information Commissioner’s Office, or another competent supervisory authority where applicable.
We may update this notice to explain changes in our services or processing, showing the revised date. Material changes will be communicated where required. An update does not retrospectively create consent.
