Conveying specialist Interroll is expanding and deepening interactive contact with its customers with new online services. From now on, training events for customers can be easily booked and conducted via the Internet, meetings with experts can be organised, and short videos on important industry topics can be accessed, it says.
An important cornerstone of the new offering is the Interroll Academy, which for many years has been the driving force behind the transfer of knowledge between employees, customers and partners. The integrated learning programs offered by the Group-wide training and collaboration centre ensure a seamless combination of different learning methods, techniques and materials. In this way, what has been learned can be optimally deepened and applied. The Interroll Academy cooperates with leading organisations such as the Fraunhofer Institute for Material Flow and Logistics in Dortmund, Germany, and Krauthammer.
With the new e-learning offering by the Interroll Academy, users can access online training content from anywhere at any time. One example of the range of programs on offer is the user training course on the Interroll Layout designer, the popular planning software for the user-friendly design of complete material flow solutions.
Another possibility for a fast, targeted and worldwide exchange of know-how is the online booking of personal expert discussions, for example on technical or industry-specific issues. In addition, informative short videos—educational clips—provide interested parties with a quick introduction to topics that affect important industries such as the food or fashion industry.
“Our customers and partners rely on quality, speed and easiness from Interroll. We consistently deliver on this promise in the digital world as well. By further expanding our channels for virtual interaction, they can now access our expertise even more easily and enter into a professional exchange with us,” explains Jens Karolyi, Senior Vice President Corporate Marketing & Culture of the Interroll Group.