US parcel specialist Logistyx Technologies has placed its flagship TMS software, TME 3.0, on general release.
“TME 3.0 has levelled the playing field for shippers who compete with global e-commerce behemoths like Amazon and Alibaba, and customers of all sizes can leverage this new unified platform,” said Logistyx President Ken Fleming.
At times of high demand for fulfilment, many of Logistyx’s largest customers ship more than 80,000 packages per hour. TME 3.0 selects the most effective and efficient combination of multi-carrier services, properly documents those services to ensure compliance, tracks the services through to completion, and ensures accurate billing and timely payment. It also helps the shipper transform and elevate the fulfilment services they provide their customers.
While many shippers around the world continue to put the onus on customers to track and trace the status of their orders, Logistyx says it facilitates a more proactive approach. Shippers set thresholds that trigger proactive alerts about delays and other problems and automatically provide options to resolve them or reduce end-customer dissatisfaction. Shippers also define their own business rules to direct TME 3.0’s rapid parcel carrier selection based on a variety of factors, including package weight, contents, carrier contracts and rates.
The TME 3.0 business intelligence engine empowers customers to see a more complete picture of what’s happening with their parcel shipping and better understand where gains can be made throughout the organization.