Palmer and Harvey to roll out TranSend ePOD across entire fleet

Palmer and Harvey, which claims to be the UK’s number one delivered wholesaler serving multiple, convenience, forecourt and CTN retail outlets, is to roll out TranSend ePOD to 793 drivers across its entire delivery fleet.

The company says that the new delivery management system and redesigned process will automate the delivery operation, reduce operational and admin costs and improve efficiency, whilst handling customer-specific workflows, sandwich returns, GRN processing and uplift processes.

Palmer and Harvey are upgrading to Zebra TC75 rugged Android mobile devices, with integrated satellite navigation, to run the TranSend ePOD app for driver and delivery management, intended to provide 100% coverage across their delivery network.

With a delivery network of 15 regional depots, Palmer and Harvey serves over 88,000 UK retail accounts, and makes more than 60,000 deliveries every week to a diverse range of clients.

The integrated delivery management solution from TranSend provides:

• Configurable workflow for each stop by customer, by contract and by product, such as GRN handling, sandwich returns, ‘drop and drive’, COD payment collection and uplifts. 
• Electronic proof of delivery, recording any exceptions 
• Accurate vehicle tracking using live traffic 
• Vehicle checks and safety messages 
• Two-way messaging between the back office and drivers 
• Delivery asset recording for roll cages and totes 
• Route compliance against plan 
• Customer self-service portal