Increasing Customer Roster Sees iForce Reach New Heights

24th January 2017

Logistics BusinessIncreasing Customer Roster Sees iForce Reach New Heights

iForce, which describes itself as the fastest growing supply chain business in the UK, says it has enjoyed its most successful year to date after processing “a record number of items and orders for its retail customers”. During 2016, the company handled 85.1 million items on behalf of clients such as John Lewis, Aldi and Maplin, representing a year-on-year growth of 18.2%.

The business also witnessed double-digit growth in the number of orders fulfilled via iForce Gateway during the last 12 months, up 14% to 7.1 million, with all figures incorporating both e-commerce and non e-commerce despatches. iForce Gateway, the company’s fulfilment and warehouse management solution, which is powered by its exclusive software SMART, is designed to help retailers achieve the highest levels of product availability and operating efficiency.

The positive annual results were supported by a prosperous peak season that saw iForce handle 13.9 million items between 21st November and 2 January, up 10.7% on the corresponding period for the previous year. The company also processed a record number of orders during the festive period, up 12.4% to 1.75 million. During Black Friday alone, iForce’s teams picked 193,561 items and fulfilled 65,047 orders, representing 12.6% and 8.8% rises respectively on 2015 figures.