Container Giant Makes Digital Infrastructure Leap
25th January 2017
Maersk Line, the world’s largest container shipping operator, is using Riverbed® SteelCentral™ to monitor business-critical applications and services and provide the ability to troubleshoot performance bottlenecks across the company. The five-year contract with Riverbed will support Maersk Line’s strategy to become the digital leader within the shipping sector.
The Maersk Group is an integrated transport & logistics company with multiple brands and is a global leader in container shipping and ports. Including a stand-alone Energy division, the company employs roughly 88,000 employees across operations in 130 countries. Maersk Line is the company’s largest brand, comprising 40% of the Group’s $40.3Bn (USD) revenue.
“The digitalisation at Maersk Line has been significant,” said Andy Laurence, Head of Production Services at Maersk Group Infrastructure Services, a unit responsible for the Maersk Line IT infrastructure. “Five years ago, 20% of our revenue was digital, and today it’s over 90%. As we continue on our digital journey, having a scalable and stable digital platform infrastructure and end-to-end visibility across our digital services and into the cloud is critical.”
From customers booking and tracking container space to its own seafarers being able to smoothly transact business processes, application uptime is hugely important to Maersk Line. “There has been a real requirement for an architected solution that gives us the visibility and transparency we need to target where we have weak points in our infrastructure and remediate them accordingly and swiftly,” said Laurence.
By leveraging the Riverbed Platform, organizations can deliver apps, data, and services from any public, private, or hybrid cloud across any network to any end-point. A key part of the platform, the Riverbed SteelCentral™ product family is a performance management and control suite that combines user experience, application, and network performance management to provide the visibility needed to diagnose and cure issues before end users notice a problem, call the help desk, or jump to another web site out of frustration.