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Swisslog Welcomes New Head of Customer Support

Redditch, 5 February 2010 – Swisslog, the global supplier of logistics solutions, has strengthened its organisation with the appointment of Ian Channing as Head of its UK Customer Support department. Ian brings with him a wealth of experience in the material handling industry, having previously held positions at FKI Logistex and more recently at Dematic.

Customer Support is a core department within Swisslog which continually strives to provide innovative and proactive support services. Ian will focus on driving the department forwards and ensuring an ongoing commitment to Swisslog’s customers. With this appointment, Swisslog continues in its strategy to further strengthen its position as a leading provider of logistics solutions.

On his new appointment, Channing said: “With twenty years of Customer Support experience in the materials handling industry I am aware that Swisslog is a well respected company with an impressive portfolio of customers. Whilst 2010 will be a challenging year for many in the industry, Swisslog is in a great position to take full advantage of the opportunities that 2010 is sure to bring. I had no hesitation in taking on this exiting role to help drive Swisslog’s impressive support services to the next level in customer satisfaction.”

www.swisslog.com

Exhibitions

February 2010 - Deutsche Messe postpones premiere of industrial tradeshows in Dubai until 2011
Deutsche Messe is postponing the industrial trade fairs CeMAT MIDDLE EAST, Industrial Automation (IA) MIDDLE EAST and Motion, Drive & Automation (MDA) MIDDLE EAST – all originally schedu led to take place in February 2010 – until 2011.


March 2010 - Stuttgart, 2nd - 4th March
From 2 to 4 March 2010 LogiMAT, the International Trade Fair for Distribution, Materials Handling and Information Flow, is taking place in Stuttgart accompanied by an extensive fringe programme. It is the eighth edition of this annual meeting point for the intralogistics industry – the largest in Europe.


March 2010 - France, 23rd - 26th
Transport and Logistics services, Supply chain Management, Logistics Infrastructures, Logistics Real Estate, Technologies and Information Systems, Materials Handling and Warehouse equipment…


April 2010 - Cleveland, 26th - 29th
NA 2010 (The 2010 Material Handling & Logistics Show and Conference) will bring together manufacturers, consultants, third party logistics providers, publishers and system integrators to demonstrate their equipment, systems and services to tens of thousands of industry professionals from around the world, seeking productivity solutions.


May 2010 - Barcelona, 25th - 28th
Barcelona, 23 November 2009. As part of its constant desire to improve the service it offers exhibitors and visitors as well as provide a bigger and better service, the International Logistics and Material Handling Exhibition (SIL) has updated its website.


June 2010 - Guangzhou, China, 2nd - 4th
In China, cold chain logistics industry is in its infancy, While cold chain market share on both sides of the Atlantic has already reached 80 - 90%-that in Europe and Russia is 50%, in developing countries in general is 10 - 20%-only 20% of freight moving in China goes refrigerated.


November 2010 - Eindhoven, 10th - 11th
It is with justified pride that Bureau Bosman BV is introducing Groothandel & Logistiek’s new trade show name. From now on, Groothandel & Logistiek will be called: Bedrijf en Logistiek, the trade show for goods-in, storage and goods-out. The eleventh edition will take place on November 10 and 11 in the Exhibition Building in Eindhoven.  


November 2010 - Birmingham, 16th - 19th
Quartz Publishing & Exhibitions Ltd, organiser of the International Materials Handling Exhibition (IMHX), has announced that – in response to exhibitor requests – the show’s dates have moved from March to November next year.


Case Studies

The Armchair Shoppers
Home shopping and multi-channel retailing is an industry where the customer often seems tantalisingly elusive. That’s why, every year since 2000, the UK’s Royal Mail has commissioned the ‘Home Shopping Tracker Study’ to estimate the size of the UK market, both in terms of customers and spend.

Norway’s first gateway
The Norwegian port of Oslo has long been a focal point for the country’s trade, industry and population. Boasting a highly-agile and skilled logistics labour force the Port is on the cusp of a new era with major expansion and improvement.

A heartland pours open
Ideally located at the heart of western Europe, the Moselle Department, in the Lorraine region of France, offers many advantages to companies wishing to have a strategically located distribution platform.

Movement made easy
Elsewhere in the world of material handling expertise the Dutch logistics service provider Partner Logistics Europe B.V. has been busy in West Flanders. The company recently put into operation probably the largest ‘deep freeze chest’ in Belgium.

Forklift manufacturers react to energy crisis
“Thanks to their inherent high build quality Flexis are straightforward to maintain and our distributors are able to make healthy margins on used Flexis that they put back into the market on contract hire with maintenance packages.”

Legislation set to change
Highly automated warehouses make strict demands on personnel safety. Jarno Palo, of safety specialist Gunnebo Troax AB believes that health and safety legislation and European norms, such as the Machinery Directive, have a huge influence in the hub, covering everything from conveyors to cranes and industrial robots.

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